Understand why we do not grant full admin access to your site.
What level of access do I have?
In most cases you will have Editor access. This will give the the majority of functionality you require to maintain your site.
Why can't I have full admin access?
From time to time we get asked this question. Fair enough question but this is not something we offer at Bizink - but for very good reasons.
If you're familiar with web content management systems then you'll probably recognize the Wordpress admin area in your site. This is because we chose the Wordpress platform, as the basis for us to build our unique website offering. However, we have built our own applications and systems on top of Wordpress, including processes to remotely manage core files such as plugins.
At Bizink it is our responsibility to manage the security of your site as well as sites we manage for other businesses like yours, therefore we do not allow "admin" user access to anyone outside of Bizink to safeguard everyone's content and sites and to ensure that we can keep all the sites running at maximum uptime and performance.
But what if I want to make changes?
Don't fear, you will still be able to make changes to your website! We will teach you how to do this in your post-live training session, and have a team of support experts on stand by to help you understand and troubleshoot your site and it's modifications. Our dedicated support team is one of the many benefits of working with Bizink.
Please talk to us
We don't provide a 'hosting only' service. In most instances you will find that by liaising with our Support team we can make necessary changes for you or work out an alternate solution.
Please log a support ticket & we can look into your requirements.