--- title: How to resend an email to those who opened, unopened, clicked or didn't click description: In this article you'll learn how to create a segment of people to whom you can resend an email, based on whether they opened, unopened, clicked or didn't click the first email. --- [Skip to content](https://support.bizinkonline.com/resend-an-email-to-a-segment#main-content) English Show submenu for translations [Submit ticket](https://support.bizinkonline.com/kb-tickets/new?hsLang=en) [Your tickets](https://support.bizinkonline.com/tickets-view?hsLang=en) ![Bizink support knowledge base](https://support.bizinkonline.com/hs-fs/hubfs/bizink%20logo%20WHITE%20REV%20RGB-2.png?height=40&name=bizink%20logo%20WHITE%20REV%20RGB-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Submit ticket](https://support.bizinkonline.com/kb-tickets/new) - [Your tickets](https://support.bizinkonline.com/tickets-view) - [Go to bizinkonline.com](https://bizinkonline.com/) [Go to bizinkonline.com](https://bizinkonline.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge base](https://support.bizinkonline.com/?hsLang=en) 2. [Email Marketing](https://support.bizinkonline.com/email-marketing?hsLang=en) 3. [Email Blasts](https://support.bizinkonline.com/email-marketing?hsLang=en#email-blasts) # How to resend an email to those who opened, unopened, clicked or didn't click ## In this article you'll learn how to create a segment of people to whom you can resend an email, based on whether they opened, unopened, clicked or didn't click the first email. When you send an email blast, you should aim for a 10-30% open rate. Above 30% is excellent. But sometimes you may want to resend an email to those who didn't open or click a link in the original one. It's worthwhile repeating emails and can help you boost the effectiveness of your campaign.  To resend an email to a segment of people, follow the steps below.  1. Login to your website or hub 2. Go to Email Marketing 3. Click Segments (in the black panel on the left-hand side, see screenshot.) ![Screen Shot 2021-06-08 at 1.49.00 pm](https://support.bizinkonline.com/hs-fs/hubfs/Screen%20Shot%202021-06-08%20at%201.49.00%20pm.png?width=147&name=Screen%20Shot%202021-06-08%20at%201.49.00%20pm.png) 4. Click Add New and give your segment a name (eg. Unopened EOFY email 2021) 5. In the Actions section, select the people you want to resend the email to (see screenshot below). Your options are opened, not opened, clicked or not clicked. ![segments](https://support.bizinkonline.com/hs-fs/hubfs/segments.png?width=359&name=segments.png) 6. Then select the email you are repeating and hit save. 7. Now go to Email Marketing \> Email Blasts and click to Duplicate the email you are resending. ![Screen Shot 2021-06-08 at 1.52.33 pm](https://support.bizinkonline.com/hs-fs/hubfs/Screen%20Shot%202021-06-08%20at%201.52.33%20pm.png?width=209&name=Screen%20Shot%202021-06-08%20at%201.52.33%20pm.png) 1. Remember to change the subject line of this email as it will default to "Copy of" *previous subject line* 8. 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