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  3. Billing and Subscriptions

How do I cancel my subscription?

If you want to cancel your subscription there is a form that needs to be completed

Before you cancel

Is there anything we can do to change your mind?  
We’d love the chance to address any concerns or explore how we can continue supporting you. Feel free to contact us anytime before completing your cancellation.

Cancelling your website or Hub subscription

Although the website itself isn’t transferrable due to our proprietary code and themes, you will receive:

  • An export of your website content (in XML format)
  • An export of published blogs (in XML format)
  • An export of your website’s subscribers and any other email marketing lists (if applicable)
  • Original files of the images (if applicable)

To cancel your subscription, please complete either:

Request to cancel website subscription
or
Request to cancel Hub subscription